An engineering team spends six weeks building a chatbot with an AI app builder. The demo impresses the C-suite. The bot answers product questions, suggests items, and handles returns in a sandbox.

We’re at the cusp of a sharp rise in devices that have no screen but do have conversational voice controls, such as the Amazon Echo. Smart home and Internet-of-things (IoT) objects that respond to ...

A new generation of visual AI agents from D-ID heralds conversational visual AI as the primary way of interacting with AI ...

It’s no surprise that digital self-service channels have experienced increased use over the past couple of years. As with many technologies, the pandemic has accelerated a number of trends that were ...

Approximately half of businesses have integrated chatbots into their websites, while on Facebook Messenger alone, there are well over 300,000 active bots facilitating billions of messages between ...

Conversational computing isn’t entirely new, but with the Generative genie out of the bottle, it’s being reinvented in real-time. We already have conversational-type interfaces on platforms like ...

You'll now be able to design voice right into your prototypes--think of it as Photoshop for conversational interfaces. Voice Interfaces Are Here. Are They Necessary? As millions of people invite voice ...

PALO ALTO, Calif.--(BUSINESS WIRE)--DevRev, an AI-native platform for the enterprise, today announced product enhancements that will usher in a new era of enterprise SaaS, driven by advanced ...

As retail and quick-service restaurant (QSR) brands expand their digital capabilities, a familiar challenge continues to surface: fragmented customer journeys across mobile apps, drive-thru lanes, ...

Rayse launches RAE, a conversational AI that lets real estate agents log work and update client journeys, distributed via MLS partners.

AUSTIN, Texas--(BUSINESS WIRE)--New disruptive technologies such as Conversational Artificial Intelligence (AI) are transforming how businesses deliver enhanced, personalized consumer experiences. To ...

Why voice, chat, and AI-driven interactions are becoming the new front end of digital payments — and what risks leaders must prepare for. Conversational payments refer to financial transactions ...