If you're in sales, you run into objection. Prospects have a myriad of reasons why they don't want to buy, or want to think things over. However, most of those objections have nothing to do with what ...

We continue this month with our “wrong sales training” series by addressing the concept of objections. Again, we would like to start with an exaggeration because even exaggerations have some semblance ...

Once in a great while, a single source of effort can yield extraordinary results. For customer service, this comes in the form of an Objections Doc, a list made to understand and address the common ...