Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

While ERP excels at post-sale management, it leaves a critical gap in managing relationships that determine customer loyalty.

Lawsgroup, a contract manufacturer based in Hong Kong that produces garments for a number of U.S. retailers—including the Gap, Old Navy and J.C. Penney—uses RFID to automate the tracking of raw ...

Gelal, Europe’s largest sock manufacturer, claims it has seen a 40 percent improvement in productivity at its Istanbul manufacturing site, thanks to an RFID-based tracking system, according to Stephen ...