Now that the holidays are approaching, you'll probably be asked to service your relatives' computers. "You like computers, right? Will you take a look at this for me?" Prepare yourself, it's coming.

Current-gen consoles don't have disc trays you can exactly force open. So what happens when your Xbox One simply won't eject a disc? Before you wait forever on Microsoft Customer Support, use this ...

Optical drives typically include a small pinhole large enough to insert a paper clip end to manually eject a stubborn disc. Since the Mac Mini doesn't include this feature, you must use other methods ...

We can't repair the drive for you remotely, but we can help you rescue the CD that's stuck inside it. Start by turning the computer off. Get a medium-size or large paper clip and straighten the long ...